Preamble
The company operating the website residencesleslucioles.com, hereinafter referred to as “Résidences
Les Lucioles”, attaches particular importance to protecting the privacy and personal data of its customers, prospects and visitors.
This policy is intended to inform you, clearly and transparently, about how your personal data is collected, used and protected,
in accordance with the General Data Protection Regulation and applicable French law.
Data controller
The data controller is:
Résidences Les Lucioles
6 rue Mozart
06400 Cannes – France
Email: contact@brougham-immo.fr
Fundamental principles
Résidences Les Lucioles undertakes to comply with the following principles:
- Lawfulness, fairness and transparency
- Purpose limitation
- Data minimisation
- Accuracy of data
- Storage limitation
- Integrity and confidentiality
These principles guide all processing carried out as part of our business activities.
Data collected
4.1 Identification data
- First and last name
- Email address
- Phone number
- Postal address
4.2 Booking-related data
Stay dates
Number of guests
Preferences or specific requests
4.3 Payment data
Payments are processed through secure service providers. We do not store your bank details.
4.4 Technical data
- IP address
- Browsing data
- Device and browser type
Purposes of processing
Your data is collected for the following purposes:
- Managing contact and booking requests
- Organising and monitoring stays
- Communicating with customers (before, during and after the stay)
- Compliance with legal and tax obligations
- Continuous improvement of our services and user experience
- Securing the website
Processing is based on:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interest
- Consent (where applicable)
Cookies and similar technologies
The website may use cookies to ensure its proper functioning and improve your
experience.
Types of cookies used:
- Cookies essential to the operation of the website
- Audience measurement cookies
- Personalisation cookies
You can configure your browser at any time to refuse all or part of these
cookies.
For more information: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser
Recipients of the data
Personal data is strictly confidential and intended only for:
- Résidences Les Lucioles
- Its technical service providers (hosting, payment solutions, booking tools)
These service providers are subject to strict confidentiality and security obligations.
No data is sold or transferred to third parties for commercial purposes.
Transfers outside the European Union
If certain service providers are located outside the European Union, appropriate
safeguards are put in place in accordance with the regulations in force.
Data retention period
Data is retained only for the period strictly necessary:
- Customer data: for the duration of the contractual relationship
- Billing data: up to 10 years (legal obligation)
- Marketing data: 3 years maximum
Data security
Résidences Les Lucioles implements all technical and organisational measures
necessary to ensure data security:
- Secure hosting
- Restricted access to data
- Security protocols (HTTPS)
- Protection against unauthorised access
Your rights
In accordance with the regulations, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to object
- Right to restriction of processing
- Right to data portability
You may exercise your rights at any time:
🖂 By email: contact@brougham-immo.fr
🖄 By post:
Résidences Les Lucioles
6 rue Mozart
06400 Cannes – France
A response will be provided within a maximum period of one month.
In the event of a dispute, you may lodge a complaint with the CNIL.
Data relating to minors
The services offered are not intended for minors. No voluntary collection of
data relating to minors is carried out without parental authorisation.
External links
The website may contain links to third-party websites. Résidences Les Lucioles cannot be held
responsible for the privacy policies of those websites.
Policy updates
This policy may be amended at any time to reflect legal
or technical developments. The version in force is the one published on the website.